Notice of Privacy
PRIVACY NOTICE FOR CUSTOMER AND CUSTOMER PROSPECTS.
PRISMA STUDIO SA DE CV
PRISMA STUDIO SA DE CV (HEREINAFTER IDENTIFIED AS MUNDO IN ) AS A COMPANY RESPONSIBLE AND RESPECTFUL OF PERSONAL DATA, MAKES THIS PRIVACY NOTICE AVAILABLE TO YOU IN ORDER TO GUARANTEE THE RIGHT OF THE OWNERS TO INFORMATIVE SELF-DETERMINATION.
THIS PRIVACY NOTICE IS MADE AVAILABLE TO THE OWNERS ON THE INTERNET SITE OPERATING UNDER THE DOMAIN NAME www.prismamuebles.mx (HEREINAFTER THE WEBSITE).
- RESPONSIBLE: IDENTITY AND ADDRESS.
The person responsible for the processing of Personal Data is the legal entity called PRISMA STUDIO SA DE CV ( PRIMA MUEBLES ), with address at Avenida Calzada de Tlalpan number 965, Colonia Niños Héroes de Chapultepec, Alcaldía Benito Juárez, CP 03440, Mexico City, Mexico, entity that undertakes to respect the provisions of this Privacy Notice, as well as the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter the “Law”), its Regulations and the Guidelines of the Privacy Notice.
- PERSONAL DATA SUBJECTED TO PROCESSING.
Under this Privacy Notice, PRISMA MUEBLES informs the Owner that the personal data indicated below will be processed:
II.I. Personal Data of Clients:
- Identification data.
- Contact information.
- Data obtained through Cookies.
II.II. Personal Data of Prospected Clients:
- Contact information.
- Data obtained through Cookies.
In addition to the above, the Owner is informed that PRISMA MUEBLES will not process Sensitive Personal Data.
- PURPOSES OF THE PROCESSING OF PERSONAL DATA.
PRISMA MUEBLES will process the Owner's Personal Data for the purposes mentioned below:
- Primary Purposes:
III.I. Customers:
- Verify the identity of the Owner.
- Corroborate the veracity of the personal data provided by the Owner that is necessary for the execution of the sales contract(s) of the products that the Owner purchases with PRISMA MUEBLES .
- Manage the delivery of products purchased by the Owner.
- Issue invoices regarding the operations carried out with the Owner.
- Maintain the communication that is necessary with the Owner to comply with the contractual obligations generated with it.
- Keep the Owner's information updated, in order to comply with the obligations generated with it, in the terms agreed upon through the Website.
- Prevent and detect fraud related to the operations carried out by the Owner against PRISMA MUEBLES .
- Comply with any obligation provided for in the applicable regulations.
- Secondary Purposes:
- Contact the Owner for the purpose of notifying you of updates to the Website, reports on the treatment and status of your Personal Data, as well as changes to this Privacy Notice or to the Terms and Conditions published on the Website.
- Sending promotional and advertising information from PRISMA MUEBLES .
- Prepare surveys, statistics and reports about the Owner's consumption at PRISMA MUEBLES .
III.II. Customer Prospects:
- Primary Purposes:
- Address any doubts, comments or suggestions that the Owner may have regarding the communications sent to him through the means of contact that the Owner has provided to PRISMA MUEBLES. through the Website.
- Secondary Purposes:
- Send promotional and advertising information regarding PRISMA MUEBLES .
- MECHANISMS SO THAT THE OWNER CAN EXPRESS HIS/HER REFUSAL FOR THE PROCESSING OF HIS/HER PERSONAL DATA FOR SECONDARY PURPOSES.
In the event that the Owner does not want their Personal Data to be used for all or any of the Secondary Purposes contained in the previous section, they must send an email to the address ventas.online@prismamuebles.mx with the subject “Refusal of Treatment for Secondary Purposes”. In the body of the email, the Owner must specify for what purposes they wish to express their refusal, as well as their identification data, so that their request can be fulfilled.
- TRANSFERS OF PERSONAL DATA.
The Owner is informed that PRISMA MUEBLES will carry out the following Transfers of your Personal Data:
|
Third |
Purpose |
Consent |
|
Parcel service providers. |
To be able to deliver the products that the Owner purchases through the PRISMA MUEBLES Website. |
Not necessary. |
|
Companies of the same business group. |
Participate in the process of sale and/or distribution and/or transportation of the goods offered by PRISMA MUEBLES . |
Not necessary. |
|
Judicial and/or administrative authorities. |
Compliance with legal provisions. |
Not necessary. |
- MEANS AND PROCEDURE FOR THE EXERCISE OF THE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION.
PRISMA MUEBLES recognizes the Owners the possibility of exercising ARCO Rights over their Personal Data, which consist of the following:
- Right of access: Know which of your Personal Data PRISMA MUEBLES has and what are the purposes of its treatment.
- Right of Rectification: Request the correction of your Personal Data if it is not up to date, inaccurate, erroneous or incomplete.
- Cancellation Right: Request to delete all records or copies of your Personal Data, whether physical or electronic.
- Right of Opposition: Request cessation of the use of your Personal Data.
The exercise of the rights described in this section is carried out by means of a written request sent via email to the address ventas.online@prismamuebles.mx with the subject “Exercise of ARCO Rights”. The mentioned electronic address corresponds to the department that will process the requests in question and that may be contacted by the Owners at any time.
The Owner must provide the following information:
- Full name and address.
- Clear and precise description of the Personal Data with respect to which you intend to exercise any of the ARCO Rights, in addition to any document that allows them to be located.
- Mention of the ARCO Law that you wish to practice and the motivation for doing so.
- If a data rectification is requested, the modifications to be made must be indicated and documentation must be provided that proves the reason for the requested changes.
Likewise, the application must be accompanied by the following documents:
- Copy of the official identification of the Owner or his representative.
- Document and/or information that proves that the personal information is in the possession of PRISMA MUEBLES .
- In the event that the Owner does not personally present the request, the person who does so must prove his/her representation, through a public deed or power of attorney signed before two witnesses, along with official identification of the Owner and representative.
Once the Owner's request has been received, PRISMA MUEBLES will send you an acknowledgment of receipt via email. Subsequently, it will respond to the Owner's request by email within a period that may not exceed 20 (twenty) business days from the date it was received. This period will only be applicable as long as IN WORLD has sufficient information to be able to respond to the request, in terms of what is established in the following paragraph.
The Owner must take into consideration that, in order to have sufficient elements to respond to his request, PRISMA MUEBLES may request additional information from you within 5 (five) business days following receipt of the request. From the request of PRISMA MUEBLES , the Owner will have a period of 10 (ten) business days to resolve this request. In this case, the period of 20 (twenty) business days mentioned in the previous paragraph will begin to run on the day following the day on which the Owner has attended to the request from PRISMA MUEBLES .
If the request is declared appropriate and the Owner has proven his/her personality and ownership of the ARCO Right that he/she intended to exercise, Access to Personal Data, the requested changes, the Cancellation or the response to the Opposition will be made within a maximum period of 15 (fifteen) business days counted from the date on which the request was responded to.
In the case of requests for Access to Personal Data, delivery will proceed after accreditation of the identity of the applicant or representative, as appropriate. Said delivery will be made in simple copies to the address mentioned herein, or in electronic documents to the email address from which the request was sent.
If the object of the request is the Opposition, the processing of Personal Data will cease on the immediate business day following the date on which the affirmative response has been communicated to the Owner.
- MEANS AND PROCEDURE FOR REVOCATION OF CONSENT.
At any time and for any reason, the Owner may revoke the authorization given to PRISMA MUEBLES. for the processing of your Personal Data. PRISMA FURNITURE states that, for the fulfillment of certain purposes, the revocation of consent could mean the impossibility of continuing the relationship between the Owner and PRISMA MUEBLES .
Where applicable, the revocation of consent will be carried out in accordance with the following procedure.
- Sending an email to the address ventas.online@prismamuebles.mx with the subject “Revocation of Consent”.
- In the body of the message you must indicate:
- The full name of the Owner.
- The reason for your request.
- The arguments that support your request.
- Date from which you want the revocation to become effective.
- Copy of the official document that proves your identity, which must be attached to the application. In the event that the Owner does not present the request in his or her own right, the person who does so must prove his or her representation, through a public deed or power of attorney signed before two witnesses, along with official identification of the Owner and representative.
PRISMA MUEBLES will respond to your request by email within 20 (twenty) business days from the date it was received. This period will only be applicable as long as PRISMA MUEBLES has sufficient information to be able to respond to the request, in terms of what is established in the following paragraph.
The Owner must take into consideration that, in order to have sufficient elements to respond to his request, PRISMA MUEBLES may request additional information from you within 5 (five) business days following receipt of the request. From the request of PRISMA MUEBLES , the Owner will have a period of 10 (ten) business days to resolve this request. In this case, the period of 20 (twenty) business days mentioned in the previous paragraph will begin to run on the day following the day on which the Owner has attended to the request from PRISMA MUEBLES .
- RESPONSIBLE FOR PROCESSING REQUESTS FOR ARCO RIGHTS, LIMITATION OF USE AND DISCLOSURE, AS WELL AS REVOCATIONS.
In the event that the Owner wishes to revoke his consent, limit the use and disclosure of his information, as well as Access, Rectify, Cancel or Oppose the Processing of his Personal Data, he must do so through the Department designated by PRISMA MUEBLES , whose data Contact details are listed below:
- Responsible: PRISMA MUEBLES PERSONAL DATA PROTECTION DEPARTMENT .
- Email: sales.online@prismamuebles.mx
- MEANS TO LIMIT THE USE OR DISCLOSURE OF PERSONAL DATA.
PRISMA MUEBLES, in order to guarantee the protection of the Personal Data of the Owners, is committed to the execution of legal acts, the adoption of privacy policies, the protection of Personal Data and the security of information required within its organization, as well as to implement security measures of a technological, physical and administrative nature.
PRISMA MUEBLES stores personal information in databases with limited access that are located in controlled facilities with security mechanisms. PRISMA FURNITURE undertakes that the information provided by the Owner is considered and treated confidentially.
Likewise, PRISMA MUEBLES provides alternative mechanisms to the exercise of ARCO Rights so that Holders limit the use and disclosure of their Personal Data. In this sense, the Owner is informed that, to avoid receiving advertising, they can register in the Public Registry to Avoid Advertising (REPEP) of the Federal Consumer Protection Agency (PROFECO), at the link https://repep.profeco.gob.mx/.
If the Owner wishes to know more about what is discussed in this section, he or she may send an email to the address ventas.online@prismamuebles.mx with the subject “ Limitation of Use or Disclosure ”, expressing your doubts, comments and suggestions regarding the subject matter hereof.
- PERIOD OF STORAGE OF PERSONAL DATA.
In compliance with the quality principle, all the Owner's Personal Data will be safeguarded for the time necessary to fulfill the purposes for which they were collected. Subsequently, there will be a blocking period prior to its cancellation.
- CHANGES TO THE PRIVACY NOTICE.
The Owner is informed that this Privacy Notice may be modified in the time and manner that PRISMA MUEBLES determines it, taking into account in all cases the legislation on the matter.
PRISMA MUEBLES informs the Owners that changes to this document will be notified by publishing its updated version on the site. Web and/or by sending an email to the address that the Owner has provided.
- COOKIES POLICY.
Cookies are text files that are stored on the computer equipment used by the Owner when using the website. Cookies help PRISMA MUEBLES to provide you with a better experience when you browse the website and allow you to improve that experience.
PRISMA MUEBLES uses cookies on its website, however, each Owner can accept or reject the use of these by configuring them for this purpose on their devices. However, it is important that the Owner bears in mind that, if you do not accept the use of cookies, some functionalities of the website may not be available.
To deactivate the use of cookies, the Owner may consult the following links:
- DATE FOR LAST UPDATE: July 13, 2022.